Frequently Asked Questions.
About TaxStore
What is TaxStore?
TaxStore is the digital services platform developed by Hillmans Chartered Accountants. It allows clients to access accounting services, communicate with our team, approve documents, and manage their tax affairs online.
Is TaxStore part of Hillmans Chartered Accountants?
Yes. TaxStore is a platform created and operated by Hillmans Chartered Accountants to deliver modern digital accounting services to clients.
Who is my accountant?
Your accountant remains Hillmans Chartered Accountants. TaxStore is simply the platform we use to deliver services and communicate with clients online.
Why has TaxStore been created?
TaxStore has been developed to make it easier for clients to manage their tax affairs digitally, particularly with the introduction of Making Tax Digital (MTD). It brings together tools, services, and professional support in one place.
Legal & Brand Information
Who owns the TaxStore brand?
The TaxStore brand is owned by TaxStore Ltd. Registered in England, company number 14001135.
Is TaxStore a registered trademark?
Yes. TaxStore®, TaxStore Accountants® and Storee® are registered trade marks of TaxStore Ltd in the United Kingdom.
Does TaxStore provide accounting services directly?
Accounting and tax services are provided by Hillmans Chartered Accountants. TaxStore is the platform used to deliver those services and tools to clients.
About Storee
Who is Storee?
Storee is the official TaxStore mascot. Storee helps represent the TaxStore platform and is used throughout the website and resources to guide clients through services and features.
Why does TaxStore have a mascot?
Storee helps make the platform more approachable and easier to navigate. The character represents the helpful and supportive nature of the TaxStore service.
Security & Privacy
Is the TaxStore client portal secure?
Yes. The TaxStore portal uses secure encrypted connections to protect your data. Only authorised users can access your account.
Where are my documents stored?
Documents uploaded through the portal are stored securely and can only be accessed by you and the Hillmans team working on your account.
Is my personal information protected?
Yes. Hillmans Chartered Accountants follows strict data protection and confidentiality policies to protect client information.
Can I access the portal from my phone?
Yes. The TaxStore portal can be accessed securely from desktop, tablet, or mobile devices.
What happens if I forget my login details?
You can reset your password using the secure login system, or contact our team if you need assistance.
Have a question?
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We’re here to assist you with any questions.
